Northern Elite Van Lines

Beware of Northern Elite Van Line moving company! Terrible Service and Unethical Practices

I recently hired Northern Elite Van Line moving company for my move, and it was an absolute nightmare. Let me break down the issues I encountered:

Overcharging Based on Estimate, Not Actual Space Size: Despite providing a letter from my storage company confirming the square footage of my rental space, Northern Elite Van Line moving company insisted on charging me double based on their initial estimate. They claimed that because I signed the estimate, I had to pay regardless of the actual storage space size. This is unacceptable and deceptive.

Blocking the Street and Verbally Abusing Neighbors: When the movers arrived, they complained about cars passing by and intentionally backed up the moving truck to block the entire entrance to the street. Neighbors were unable to enter or exit, and when confronted, the driver responded with profanity and aggression. This behavior is completely unprofessional and disrespectful.

Damaged Furniture and Lack of Accountability: To top it off, the movers broke my headboard during the move. When I asked what we should do about it, one of them callously replied, “You buy a new one.” No accountability, no remorse—just a dismissive attitude.

Conclusion: I strongly advise against using Northern Elite Van Line moving company. Their unethical practices, unprofessional behavior, and lack of accountability make them a terrible choice for anyone seeking a stress-free move. Also Jennifer in the office was an absolute nightmare to deal with. As she was VERY rude and unprofessional and that's only when you could actually get a response from her. Save yourself the headache and look elsewhere.

Move size: Partial Move Service cost: $6238

Best relocation experience from NJ to NYC I have ever had! Worth every penny! This team were total professionals movers. They arrived on time, worked quickly, and communicated with me every step of the way. I had a lot of boxes and some big pieces of furniture, but they managed to get everything down 3 flights of stairs and up 6 more flights. I was very impressed! I highly recommend Northern Elite Van Lines for all of your moving needs, and know that you're in good hands.

Move size: 2 Bedroom Home Service cost: $3480

We moved with Northern Elite Van Lines from a ground floor apartment to a 6th floor elevator building and we had the best experience. The guys were on time, professional and worked efficiently. They took great care to pack our belongings in the moving truck and make sure that everything was properly strapped and secured in the truck for the hour drive on the expressway. Not one item was scratched or broken. When we move again we will absolutely use Northern Elite Van Lines again.

Move size: 3 Bedroom Home Service cost: $7450

I have used Northern World class Van Lines two times presently, most as of late last end of the week to move from NJ to New York City. They were sensational the twice. I can't suggest them more. They stacked up my whole room - what might be compared to a studio apartment - in one hour and unloaded it in a similar measure of time. Everything is exceptionally straight forward and simple with them - there were no secret charges. They showed up quickly at 9am straightaway to begin the move. Each of the three of the movers were extremely kind and conscious.

Move size: 3 Bedroom Home Service cost: $4370

I have used Northern Elite Van Lines twice now, most recently last weekend to move from FL to NY. They were phenomenal both times. I can't recommend them more. They loaded up my entire room - the equivalent of a studio apartment - in one hour and unloaded it in the same amount of time. Everything is very straight forward and easy with them - there were no hidden charges. They arrived promptly at 9am on the dot to start the move. All three of the movers were very kind and respectful.

Move size: 3 Bedroom Home Service cost: $4370